Returns & FAQ
At ecomtemplate.com, we sell digital products such as Shopify templates, Replo Templates, Gemapges Templates, PageFly Templates, Funnelish Templates, Landing page designs, and digital assets. Because these products are delivered instantly after purchase, all sales are final.
🚫 No Refunds or Cancellations
Once a purchase is completed and the digital product has been delivered or made available for download, we cannot offer any refunds, exchanges, or cancellations under any circumstances.
This policy exists because digital products cannot be returned once accessed or downloaded.
Please make sure you carefully review all product descriptions, previews, and details before making a purchase. If you have any questions about a product, feel free to contact us before placing your order.
🧾 Exceptions
We may offer a replacement or fix only in the rare event of a technical issue—such as:
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You did not receive the download link or access after successful payment.
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The file is corrupted or incomplete.
In such cases, please contact us at hello.ecomtemplate@gmail.com within 7 days of purchase.
Be sure to include:
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Your order number
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The email address used at checkout
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A brief description or screenshot of the issue
We’ll verify the issue and ensure you receive the correct file or access promptly.
💳 Payment Methods
We accept payments via major credit/debit cards, PayPal, Google Pay, Apple Pay, and other available local payment options depending on your location.
🌍 International Customers
All prices are listed in USD unless otherwise specified. Any applicable taxes, exchange rates, or processing fees are determined by your payment provider and are your responsibility.